CAPACITY BUILDING AND SERVICE DELIVERY IN EBONYI STATE LOCAL GOVERNMENT SYSTEM, NIGERIA
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Keywords

Capacity Building
Manpower Development
Human Resource Development
Human Utilization
Local Government

Abstract

Established to oversee the personnel matters of the state's municipal administration, the Local Service Commission faces many difficulties in its legal mandate. These challenges include recruitment, training, promotion and appropriate placement. Instead of doing their job, they face the problem of satisfying the government and other groups or individuals who have a say in the government. This study examines the impact of capacity building and service delivery in local government in Ebonyi State. Descriptive
research design, qualitative data collection and qualitative data analysis were carried out. Our assessment is based on changes in the process and the findings show that the lack of training of staff affects the quality of service delivery and the lack of training in employee quality hinders employee productivity. The study also recommends that the government pay the committee enough money to train workers and other organizations to achieve their goals. In addition, the government must create a good environment in which Ebonyi State's local government employees are trained and work well. 

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